What will happen with my VerseCard?

Núria
Núria
  • Updated

If you are under 18 years of age, have parental consent and reside in Spain, Italy, or Portugal, you can continue using your VerseCard when we approve the authorization that your parent, guardian or legal representative has given us for your use of the VerseCard and the rest of our payment services. If you have not succeeded, and an operation has failed you, or you have received the amount of a refund that you want to withdraw, write to us at hello@verse.me, and we will resolve your case as soon as possible.

If you reside in any other country in the European Union other than Spain, Italy, or Portugal, your VerseCard will be canceled, and we will refund the amount you paid for your physical card. For any subsequent incident with your VerseCard, contact us at hello@verse.me, and we will resolve your case as soon as possible.

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