What happens if I change my country of residence?

Núria
Núria
  • Updated

It depends on the country 🌍 where you make the change.

✧ If you switch to a mobile number from a European Economic Area (EEA) country: You will need to create a new account associated with your new number. Please note that the mobile number associated with your Verse account is your personal identifier and cannot be changed. If you need help deleting your old account, don't worry, you can write to us at hello@verse.me, or call us from Monday to Friday from 9 am to 6 pm (GMT +1) at +34 93 220 48 59.

✧ If you change to a mobile number from a country outside the EEA: The app will not be available with your new mobile number, so you will lose access to your account. In this case, we recommend that you write to us at hello@verse.me, or call us from Monday to Friday from 9 am to 6 pm (GMT +1) at +34 93 220 48 59. Our team will do everything we can to help.

Was this article helpful?

2 out of 7 found this helpful

Have more questions? Submit a request